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Shipping and return policy
Information for customers

General information
We have branched out across the world and now offer many parts for a lot of car brands and serve many international customers.
We accept orders from all the world and ship worldwide.
ALL parts are in stock so we ship them the same or next day after payment confirmation!

Payment methods

We accept such payment methods:
- Bank transfer
- PayPal
- Paysera

International shipping
The prices of the items do not included shipping costs.
We try to ship orders in the most economical way to yo, so you can choose the most acceptable variant.
We use such companies to deliver your goods:
- Lithuania Postal Service
- DPD / GLS
- TNT Express
- UPS Express
All shipped orders is registered and have tracking numbers.

Returning policy
- Returns are acceptable within 30 days from the day of purchase (date of invoice).
- Special order items are final and cannot be returned.
- All returns must be in their original conditions, originally packed in not damaged packages and include all original manufacturer's accessories and/or tags.
- We will be glad to refund undamaged and unused items with no restocking fee within 30 days from the date of sale. After 30 days (however not more than 60 days), if your return is accepted following fees will apply:
* If your return items in original conditions in originally packed box -> You will receive 80% of the item's price;
* If your return items not in original conditions (for example in opened package) -> You will receive 50% of the item's price;
* If your return items that are damaged, with missing parts, not in the original condition, or have obvious signs of use -> You will receive 0% of the item's price.
- Email us before returning any merchandise.

- You will be responsible for shipping to us, so be sure to contact us prior to taking any action.
- When shipping returned items, you are responsible to pack and ship items properly so the items do not get damaged or lost in transit.

If you have any questions, please contact us per company e-mail: info@fcp-engineering.com